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My account has been locked after too many failed login attempts. Can you please unlock it?

alice@acme.examplemediumopenaccess

Created 3/25/2026, 1:45:56 PM · Updated 3/25/2026, 1:45:57 PM

Messages

customer3/25/2026, 1:45:56 PM

My account has been locked after too many failed login attempts. Can you please unlock it?

Triage

Severity
medium
Category
access
Confidence
50%
Model
stub
Source
stub
Rationale

Stub triage: account lock / unlock language detected.

Action Requests

user.unlock_accountproposed
params
{
  "userEmail": "alice@acme.example"
}
Verdict: requires_approval

High-risk action requires operator approval.

Pending Approval

Audit Trail

  1. intake_received3/25/2026, 1:45:56 PM
    payload
    {
      "channel": "web",
      "correlationId": "baseline-unlock-001",
      "attachmentCount": 0,
      "requestedModelOverride": null
    }
  2. agent_triage_started3/25/2026, 1:45:57 PM
    payload
    {}
  3. agent_triage_completed3/25/2026, 1:45:57 PM
    payload
    {
      "source": "stub",
      "category": "access",
      "severity": "medium",
      "suggestedActionId": "user.unlock_account"
    }
  4. policy_decided3/25/2026, 1:45:58 PM
    payload
    {
      "verdict": "requires_approval",
      "actionId": "user.unlock_account",
      "actionRequestId": "0ad10414-d466-4b17-9bc5-1de49a9afdf5"
    }
  • action_blocked_pending_approval3/25/2026, 1:45:58 PM
    payload
    {
      "actionId": "user.unlock_account",
      "actionRequestId": "0ad10414-d466-4b17-9bc5-1de49a9afdf5"
    }